Questions, answered.

AI Voice Agents, workflow automation, custom product engineering, Genesys Cloud contact center solutions, and education AI — deployed as production systems, not pilots or proofs of concept.

Most first deployments (a voice agent, an automation, or an MVP) go live in 4–6 weeks from kickoff. Larger Genesys migrations or multi-system integrations run longer — we'll give you a specific timeline after a scoping call.

No. We integrate with what you already run — CRM, calendar, helpdesk, telephony — or help you stand up the minimum stack needed. We don't require a rip-and-replace.

It depends on scope — voice agent deployments are typically priced per use case and volume, automation and product engineering are scoped as fixed-price or embedded-pod engagements. Book a strategy call and we'll give you a concrete number, not a range.

No fixed minimum. Most clients start with a single use case, prove the outcome, then expand. Managed services (ongoing tuning, support, Genesys operations) are typically monthly.

Yes — our deployments follow SOC 2 / ISO-aligned practices, with GDPR-compliant data handling. Specific compliance requirements (HIPAA, industry-specific regulations) are scoped per engagement.

You do. All call transcripts, CRM data, and customer interactions remain your property. We process it to run and improve the deployed system, not to resell or reuse it elsewhere.

We stay on — tuning the system against your KPIs, expanding coverage, and providing 24/7 support and SLA-backed monitoring for production deployments.

We're the same team across all five practices. Tell us the problem on the contact form and we'll route you to the right specialist.